How Our Fee Free Mortgage Advice Works

Mortgage Broker Fees Explained. Honest Answers

People are often surprised that a mortgage broker can give expert advice and not charge them for it. There is no catch. Mortgage brokers are paid in different ways, and some charge their clients as well as being paid by the lender. Our advice is fee free because we are paid a commission by the lender when your mortgage completes. Here is exactly how that works, what other brokers charge and what it means for you.

★★★★★
Rated 5 stars across Google & Trustpilot.
Get Fee-Free Mortgage Advice Today.
Trusted by thousands of clients .
Smiling bald man with a beard wearing a dark gray shirt in a modern office setting.Smiling woman with long light brown hair wearing a beige cardigan and a pink top in a modern office setting.Man in a navy blue blazer and white shirt smiling in a modern office with glass walls and plants.Smiling woman with light brown hair wearing a navy blazer and white blouse in a modern office setting.
Start from here

How can we help you?

let us know about your circumstances to get your application started

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Moving Home Mortgages
First Time Buyers Mortgages
Buy To Let Mortgage Broker

0

Application to Offer Success Rate

0

Satisfied customers across our trading group

0

Mortgage products across our whole of market panel

How Do Mortgage Brokers Get Paid?

Almost every mortgage broker receives a commission from the mortgage lender when a mortgage completes. This is called a procuration fee, and it is usually a percentage of the loan amount. It is paid by the lender, not added to your mortgage, and the mortgage products and interest rates are the same whether you go to the lender directly or through a broker.

Some brokers also charge broker fees to their clients on top of that commission. Others, like us, rely on the lender commission alone, which means you get the mortgage advice and the full application service without paying a broker fee.

What Do Other Mortgage Brokers Charge?

Broker fees vary depending on the broker, the type of mortgage and how complex your circumstances are. The most common ways brokers charge are:

A flat fee: a fixed amount, sometimes split between when you apply and when you receive a mortgage offer.

A percentage of the loan: the fee goes up with the loan size, so larger mortgages cost more.

Hourly or complex case fees: charged where a case needs a lot of extra work.

Whatever the model, the FCA requires brokers to explain their fees upfront, put them in writing and show them in your mortgage illustration. Always ask for written confirmation of any fee before you go ahead, and check when it is payable and whether it is refundable.

What Does Fee Free Mean for You?

Fee free means you do not pay us for our mortgage advice or for arranging your mortgage. You still have the normal costs of buying or remortgaging a property, so it is worth budgeting for them from the start.

The costs that can still apply are:

Fee free mortgage adviser speaking to a client on a video call
  • Lender fees: some mortgage deals have a product or arrangement fee, and some lenders charge for a valuation
  • Legal costs: conveyancing for a purchase, often free legal work on a remortgage
  • Stamp duty: on most purchases, depending on the price and whether you are a first time buyer

We compare deals with and without lender fees and show you the total cost over the fixed rate period, so you can see the best deal for you rather than just the lowest rate.

Is a Fee Free Broker Worse?

No. The lender commission is similar whichever lender you choose, so we have no reason to push one mortgage over another. We search the whole market and recommend the right mortgage for your circumstances.

We are regulated by the Financial Conduct Authority, so our advice is held to the same standards as a broker who charges, and you have access to the Financial Ombudsman Service if something goes wrong.

Is It Worth Paying a Mortgage Broker?

For most borrowers, a broker saves money and time. A good mortgage broker knows which lenders suit your income, credit history and property, which reduces the chance of a declined application. If you can get the same expert advice without paying a broker fee, that saving stays in your pocket.

If you have adverse credit, you could be referred to our sister company, Alexander Southwell Mortgages, as this may fall under the specialist category.

Can I Go to the Lender Directly?

Yes. Going to the lender directly can work if you have simple circumstances and already know the deal you want. The lender can only offer its own mortgage products, though, so you will not know whether a better deal exists elsewhere.

A whole of market broker compares lenders for you and handles the mortgage application process from start to finish.

What Should You Ask a Mortgage Broker?

Before you agree to anything, ask a few simple questions.

Do you charge a fee? If so, how much, and when is it payable?

How are you paid? Ask how much commission the broker receives from the lender.

Are you whole of market? Some brokers only use a small panel of lenders.

Are you FCA regulated? You can check any firm on the Financial Services Register.

No. The lender commission is similar whichever lender you choose, so we have no reason to push one mortgage over another. We search the whole market and recommend the right mortgage for your circumstances.

We are regulated by the Financial Conduct Authority, so our advice is held to the same standards as a broker who charges, and you have access to the Financial Ombudsman Service if something goes wrong.

For most borrowers, a broker saves money and time. A good mortgage broker knows which lenders suit your income, credit history and property, which reduces the chance of a declined application. If you can get the same expert advice without paying a broker fee, that saving stays in your pocket.

If you have adverse credit, you could be referred to our sister company, Alexander Southwell Mortgages, as this may fall under the specialist category.

Yes. Going to the lender directly can work if you have simple circumstances and already know the deal you want. The lender can only offer its own mortgage products, though, so you will not know whether a better deal exists elsewhere.

A whole of market broker compares lenders for you and handles the mortgage application process from start to finish.

Before you agree to anything, ask a few simple questions.

Do you charge a fee? If so, how much, and when is it payable?

How are you paid? Ask how much commission the broker receives from the lender.

Are you whole of market? Some brokers only use a small panel of lenders.

Are you FCA regulated? You can check any firm on the Financial Services Register.

How Our Fee Free Service Works: Step by Step

01

Free Initial Chat

We talk through your plans, income, deposit and credit history. There is no cost and no obligation.

02

We Search the Market

We compare mortgage deals across the market and work out the best mortgage deal for your circumstances.

03

Your Recommendation

We explain our recommendation in plain English, including the interest rate, fees and monthly repayments.

04

Agreement in Principle

We arrange an agreement in principle so you know how much you can borrow before you make an offer.

05

Mortgage Application

We submit your application and deal with the lender, the valuer and your solicitor for you.

06

Mortgage Offer

Once the lender approves your mortgage you receive your mortgage offer.

07

Completion

Your mortgage completes and the lender pays our commission. You pay us nothing for our advice.

Arrow
Arrow

Where Does Our Money Come From?

‍Lender Commission: the lender pays us a procuration fee when your mortgage completes.

Protection Commission: if you choose to take out life insurance or other protection through us, the insurer pays us a commission.

Full Disclosure: the commission we receive is shown in your mortgage illustration, so nothing is hidden.

What About Adverse Credit?

Most of the people we help have straightforward circumstances. If your credit file shows missed payments, defaults or CCJs, your options may be more specialist.

If you have adverse credit, you could be referred to our sister company, Alexander Southwell Mortgages, as this may fall under the specialist category.

Why Choose Fee Free Mortgage Broker?

‍No broker fees. Our advice is free to you because the lender pays us.

Whole of market. We are not tied to a short list of lenders.

Trusted by our clients. We have 193 reviews on Google from people we have helped.

Experienced advisers. Our team has over 20 years of combined experience, and our founder Jamie Alexander is CeMAP qualified with 15 years in mortgages.

Know the costs

What Fees Should You Expect When You Get a Mortgage?

Broker fees are only one part of the cost of a mortgage. To make an informed decision you need to see every fee side by side, because the cheapest interest rate is not always the best mortgage deal once fees are added.

Product fee or arrangement fee

Many lenders charge a product fee for the mortgage deal itself. You can usually pay it upfront or add it to the mortgage balance, but adding it means paying interest on it for the whole mortgage term.

Valuation fees

The lender needs to check the property value before it lends. Some deals include a free valuation, while others charge a valuation fee based on the price of the property.

Legal fees

You need a solicitor or conveyancer for a purchase. On a remortgage, many lenders offer free legal work as part of the deal.

Early repayment charge

If you leave a fixed rate or tracker deal early, the lender may charge an early repayment charge, usually a percentage of the outstanding mortgage balance.

Exit fee

Some lenders charge an administration or exit fee when you repay the mortgage in full. Your mortgage terms and mortgage agreement show whether this applies.

Broker fees

Some mortgage advisors charge fees for their service, either upfront or later in the mortgage process. Our advice is fee free, so this is one cost you will not pay with us.

A good mortgage advisor adds all of these up and compares the total cost over the deal period, not just the monthly repayments. That is how you find the right mortgage for your individual circumstances and save money over the long run.

Is it worth paying mortgage advisor fees?

For some borrowers with very complex cases, paying for specialist advice can be worth it. For most people buying a home, moving or remortgaging, you can get independent advice and access to the whole market without paying a broker fee at all. In the worst case scenario, a poorly chosen deal can cost far more than any fee, so the quality of the advice matters most. Look for a regulated mortgage advisor who explains every cost clearly and puts it in writing.

Can I use an online mortgage calculator instead?

An online mortgage calculator is a great first step to estimate your monthly mortgage repayments, and you can use ours on our mortgage repayment calculator page. It cannot check lender criteria or your credit file, though, which is where a mortgage advisor makes the difference in the mortgage application.

Other lender costs to look out for

Some lenders charge a booking fee to reserve a fixed rate, and some charge a small telegraphic transfer fee to send the mortgage money to your solicitor. Early repayment charges are usually between 1% and 5% of the amount you repay, often reducing each year of the deal. None of these are paid to us, and we will always point them out before you choose a deal.

Who is fee free mortgage advice best for?

Fee free advice suits most people buying a home, moving or remortgaging, including first time buyers, home movers, landlords and self employed borrowers. Because we search the whole market rather than a short panel of lenders, going fee free does not mean fewer options. If your case needs a specialist lender because of adverse credit, we will tell you that upfront.

Fee questions

Mortgage Broker Fees: Your Questions Answered

Straight answers to the questions people ask us about broker fees and fee free mortgage advice.

Are mortgage brokers free?

Some are and some are not. Many brokers charge a fee on top of the lender commission. Our mortgage advice is fee free.

Does using a fee free broker make my mortgage more expensive?

No. Lenders pay the commission out of their own costs. The rates you see through us are the same rates the lender offers.

When would a broker fee be payable?

Brokers who charge can ask for a fee upfront, when you receive a mortgage offer or on completion. Always check before you start.

How much commission does a broker receive?

It is usually a small percentage of the loan size, and it varies by lender. Your mortgage illustration shows the exact amount.

Do you charge for remortgages?

No. Our remortgage advice is fee free, just like our purchase advice.

Related guides: fee free mortgage advice · first time buyer mortgages · mortgage repayment calculator

Your home may be repossessed if you do not keep up repayments on your mortgage. Fee Free Mortgage Broker is a trading style of Alexander Southwell Mortgage Services Ltd, authorised and regulated by the Financial Conduct Authority, firm reference 1011890.

Written by Jamie Alexander CeMAP, mortgage adviser with 15 years' experience. Last reviewed October 2026.

Get Fee Free Mortgage Advice Today

Whether you are buying your first home, moving or remortgaging, speak to a mortgage adviser who searches the market for you and does not charge you for it.

Couple signing their mortgage paperwork with no broker fees to pay

How can we help?

Get started by letting us know a little bit about what you need

 I want to buy a home 🏘️
I want to remortgage ♻️
BUYING A HOME

What best describes you?

First-time buyer
Home mover
Buy to let
Additional property / second home
Back

Have you found a property yet?

Yes, I’ve had an offer accepted
Yes, still viewing
No, just getting started
Back

How much deposit do you roughly have?

Yes, I’ve had an offer accepted
Yes, still viewing
No, just getting started
Back